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Legal Document

Return Policy

Last updated: January 2025  ·  Effective immediately

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7-Day Window Return within 7 days of delivery
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Quick Inspection Damage verified on receipt
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5–7 Day Refund Processed after inspection
01

Return Eligibility

Products are eligible for return within 7 days of delivery, provided they are damaged, defective, or incorrect at the time of receipt. To initiate a return, please contact our support team with your order ID and clear photographs of the issue within the return window.

Within 7 Days
02 🚫

Non-Returnable Items

For hygiene and safety reasons, products that have been opened, used, or tampered with cannot be accepted for return under any circumstances. We also do not accept returns on items that were not purchased directly through our website. Please review your order carefully before opening.

Sealed & Unopened Only
03 💸

Refund Process

Once your returned product is received and inspected by our quality team, your refund will be processed within 5–7 business days. Refunds are credited back to your original payment method. You will receive an email confirmation once the refund has been successfully initiated from our end.

5–7 Business Days
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Need help with a return? Reach out to us at info@naturalgreenherbalcare.com or call +91 9690147786 with your order details and we'll guide you through the process.